Privacy Policy
Your privacy is important to us
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone number, shipping address)
- Payment information (processed securely through PayStack)
- Order history and preferences
- Communication history when you contact our support team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Improve our products and services
- Comply with legal obligations
- Send you promotional materials (with your consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Trusted third parties who assist us in operating our website and conducting our business
- Payment processors (PayStack) for secure transaction processing
- Shipping partners to deliver your orders
- When required by law or to protect our rights
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your payment information is encrypted and processed through PayStack's secure servers. We do not store your complete payment details on our servers.
5. Cookies
We use cookies to enhance your shopping experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site to recognize your browser and capture certain information.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt-out of marketing communications
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@africanartifacts.com
Phone: +254 712 345678
Last updated: March 2025