Terms of Service
Please read our terms carefully
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.
2. Products and Services
African Artifacts offers authentic African products including but not limited to:
- Traditional African clothing and apparel
- Handcrafted accessories and bags
- Artisan-made home decor
- Custom and made-to-order items
3. Pricing and Payment
All prices are listed in Kenyan Shillings (KSh) and are subject to change without notice. Payment is processed securely through PayStack. By completing a purchase, you agree to:
- Provide accurate billing and shipping information
- Authorize us to charge your payment method
- Pay all applicable taxes and shipping fees
4. Order Processing
Once you place an order, you will receive a confirmation email. Orders are processed within 1-3 business days. Custom or made-to-order items may require additional processing time.
5. Shipping and Delivery
Shipping times vary based on location and product type:
- Standard shipping: 5-7 business days within Kenya
- Express shipping: 2-3 business days
- International shipping: 10-21 business days
6. Returns and Refunds
We want you to be satisfied with your purchase. Please refer to our Returns Policy for detailed information on how to return items and receive refunds.
7. Intellectual Property
All content on this website, including images, designs, logos, and product descriptions, are the intellectual property of African Artifacts. You may not reproduce, distribute, or use any content without our written permission.
8. User Accounts
When you create an account, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
Disclaimer
Products are handmade, so slight variations in color, size, and design may occur. These are not defects but rather characteristics of handcrafted items. We strive to represent products accurately but cannot guarantee exact matches to website images.
9. Limitation of Liability
African Artifacts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the purchased product.
10. Contact Information
For questions about these Terms of Service, please contact us:
Email: info@africanartifacts.com
Phone: +254 712 345678